Coronavirus – Where we stand

The Coronavirus Pandemic continues to be a serious and deadly challenge throughout the world. As of the time of this post, there are 382,000+Cases and 16,000+ Deaths worldwide. Many countries around the world have been put on a state of “Lockdown” and last night the UK joined this status.

CinderCards will continue to operate during the proposed 3-week ‘lockdown’ in the UK, on our website and ebay store but with reduced shipping timeframes.

Typically, when you order from CinderCards you can expect your items to be shipped within 24-48 hours of purchase. As of today (24th March 2020),
We will only be shipping orders on Mondays and Wednesdays until further notice.

Meaning, if you make a purchase on Thursday, your item will not be shipped until Monday. If you purchase on a Monday, your item will be shipped on the Wednesday and so on.

We appreciate that this is frustrating, but we are sure that you understand that by limiting our movements and therefore shipping/logistics we are able to dramatically reduce any chances of any CinderCards staff becoming infected with Covid-19 and of course infecting others.

As it stands, CinderCards uses Royal Mail for post. To-date, the Royal Mail services will continue to function but with reduced working hours (09:00-14:30 GMT). Due to this, there is a small possibility that your order may in fact not be shipped on the next nominated delivery day. If this occurs, we will email you and seek to ship your items the following nominated delivery day.

If Royal Mail ceases to provide a service, CinderCards will enter a temporary online closure until Royal Mail service is resumed.

Thank you for your understanding and patience in these challenging times.

Kind Regards,